The demands and expectations placed on businesses are shifting rapidly: digitalization, efficiency improvements, and customer satisfaction are no longer just “nice-to-haves” but essential success factors. At easybill, we recognize this and are excited to announce a strategic step forward: LEA Partners, our majority shareholder for several months, is now also investing in PAQATO. Together, we share a clear vision: to seamlessly cover the entire value chain in after-sales.
What does PAQATO bring to the table?
PAQATO specializes in optimizing after-sales, a critical success factor for any online retailer serious about their business. Despite its importance, after-sales often remains the industry’s biggest blind spot.
With the right processes, companies benefit from increased customer loyalty and higher repurchase rates. They also gain greater control over their data, enabling them to make well-informed decisions to secure a successful future.
What makes this partnership special?
Imagine combining the best of both worlds: powerful billing software and top-tier tools for after-sales processes, perfectly in sync. That’s our goal. Our collaboration is designed to create comprehensive, innovative, and user-friendly solutions for small and medium-sized businesses (SMBs), especially in E-Commerce.
Each company will remain independent, focusing on its core strengths, while we pool our innovation to better support you.
A complete focus on customer value
What will change for existing easybill and PAQATO customers? The short answer: Nothing—at least when it comes to your current contracts and agreements. So, there’s no need to worry about sudden system integrations or altered terms.
Instead, you can look forward to new innovations that will make your business processes even more efficient and effective. Our partnership allows us to identify trends and needs in E-Commerce early and provide solutions that truly enhance your daily operations.
Looking ahead
We’re just beginning this exciting journey. In the coming months, we’ll share more details on the specific advantages this partnership will bring to easybill users. So, stay tuned! Our vision is to provide you with tools that not only make your work easier but also drive your business forward over the long term.
We look forward to shaping the future of digital business processes with you—always focused on delivering maximum value.
